The Customer
Lacrosse Organization
Established in 2005, Rough Rider Lacrosse is dedicated to promoting the game of Lacrosse to the youth, both boys and girls, in the Oyster Bay – East Norwich area. In addition to introducing the exciting, fast growing, ‘first’ American sport to our youth, Rough Rider Lacrosse is dedicated to promoting the ‘fastest game on two feet’ among the young adults and those young at heart.
The Challenge
Rough Rider Lacrosse was frustrated with their current service provider. They had the challenge of keeping track of various age groups while running a club that supports both boys and girls. Registration as well as setting teams was taking excessive amounts of time.
• Frustrated with previous service provider
• Inflexible system features for genders and age groups
• Loss of data with previous service provider
• Communicating with registrants was difficult
• Program creation tedious task
The SportsSignup Solution
SportsSignup provided Rough Rider Lacrosse with an online registration system that was flexible enough to handle genders and age groups, as well as integrating online fundraising services likeMySportsStore – Powered by Eastbay™ integrated team web store andShopForMyCause.com shopping portal. With SportsSignup, RRL is now in control of their registration system with a big plus to them being the 24/7 customer support that’s available at no additional cost.
The Customer Result
By switching their online registration system to SportsSignup and integrating the online fundraising services, Rough Rider Lacrosse has added the much needed flexibility to their online registration process and saved themselves time and frustration by being able to utilize all the features and benefits of the SportsSignup system. SportsSignup had all the components RRL required to manage their organization without hassle. The largest benefit has gone to the end-user/registrants themselves with raves of ease of use to register. RRL is thrilled with the 24/7 availability of SportsSignup’s customer service. RRL finds SportsSignup to be very easy to use.
“The SportSignup staff has been very helpful in not only getting us up and running quickly, but also supporting us throughout the year. Their product is both easy to use as an administrator as well as a parent signing up ones child.”
Chuck Greenspan, President -Rough Rider Lacrosse
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