What types of searches does KidSafe offer through ChoicePoint?
Social Security Number Verification and National Criminal File search.
Does a National Criminal File Search offer criminal records from all 50 states?
The National criminal File contains more than 200 million criminal records covering all 50 states, but does not include records from all repositories within each of the 50 states. Additionally, the National Criminal File does not include Federal District Court records. Specific sources include:
- Fugitive File and Government Watch List
- State and County criminal record repositories
- ChoicePoint proprietary criminal records
- Prison, parole, probation, and release files from state Departments of Corrections
- Administrative Office of Courts
- Sex and Violent Offender Registries
What is the average turnaround time?
Results are returned within minutes after placing the order for “clear” records, meaning no matching criminal records were found. In cases where criminal records matching the applicant’s information are returned (also known as “hits”), these records require review which may take 4 – 48 hours, based on required record update. California state Fair Credit Reporting Act (FCRA) guidelines require all California hits to be updated through traditional street search. Turnaround time on these hits may take longer than 48 hours, based on jurisdiction where the hit is located. All records will be reviewed prior to release to customer.
What does ‘FCRA Compliant’ mean?
The Federal government has a set of laws called the Fair Credit Reporting Act, that is designed to protect consumers from negative information that may exist in their credit history, since credit history can be inaccurate. The laws set up a set of procedures that organizations dealing with credit / personal history must adhere to. Our system helps assure you are doing the proper things.
How is your system different than other background check systems?
There are two main differences:
- We have automated the case management aspect of the system, so large organizations can roll out a background checking initiative and have 100% mandatory participation without creating an administrative burden for your organization
- Our reporting tools tie the background checking system into our roster management system, so the prospective coach is viewed in the context of their team. It ties coach eligibility into a larger roster approval process
What are the costs?
We charge a per registration / background check fee – the fee varies depending on the type of background check you run. There are no setup fees, no yearly or monthly fees, no emailing fees, and no minimums. Most organizations have their potential coaches / volunteers pay to cover the cost of the background check, thus making it no additional cost for your organization.
How do coaches pay?
The online registration process has a payment section. You can set the fee. Coaches can pay by credit card or check.
Do we have control over what questions are asked upon filling out the application?
Yes. You can ask what club the person belongs to, what team, age and gender they are coaching, if they are club or league administrators, or whatever is important for you.
What if someone doesn’t have a computer to register?
Paper registration forms can be provided, which would be sent to your organization’s office for data entry into the system.
Who has access to the private information and the tagged results?
Only people you deem and qualified users are provided with access to the private information and the background check results.
Who makes the determination of eligibility?
Your organization is presented with information about the volunteer. You can then decide, based on your organization’s criteria, if the volunteer is eligible or not.
How does a coach know if he/she is eligible?
You notify coaches when you determine there are issues. You allow the coach to ‘defend’ themselves, and then you make a final determination of eligibility and notify the coach of your decision. The KidSafe system documents your activity on each case, and provides the paper trail to prove you are being FCRA compliant.
Who owns the data?
You do as the organization. Neither SportsSignup nor ChoicePoint can sell, distribute or share any data including email addresses.
What other capabilities does the system have?
The KidSafe system ties into our roster management system, which has many capabilities:
- A roster approval process ensures players are age verified and coaches are properly certified
- Enforce your organization’s rules for roster size, player age, and number of coaches
- Report on and email people by groups, such as age group, not certified, etc
- Print rosters and player passes
- A permanent history of all players and coaches is maintained
- Integration with online registration systems
How quickly can we get up and running?
We can set up your system and have you running background checks within 7 – 10 business days.
What if I’m unhappy with the SportsSignup system?
We are so confident you will be happy with our system and support, we do not lock you into any time commitment. If you are not satisfied with us, just stop, export your data and you’re done.
