How is KidSafePlus different than other background check "systems?"
While other companies may offer to do a background check on your volunteers, SportsSignup offers a comprehensive background check SYSTEM called KidSafePlus. We have created a complete systematic process including: the registration process, the actual background check process and the reporting process. KidSafePlus provides you with a systematic approach to dealing with an otherwise daunting task. Other main differences include time saving features such as:
- KidSafePlus automates case management. Case management is how you deal with results, both positive and negative. Now organizations can roll out a background checking initiative and have 100% mandatory participation without creating an administrative burden for the organization. 96% of the background checks submitted get auto adjudicated as eligible (social security number verification passed, the background check came back clear and there were no self admissions). In these cases there is no intervention required by an administrator and the volunteer receives a system generated email stating their eligibility.
- KidSafePlus integrates background check results into roster management. Results are totally integrated with your rosters if using our online registration system. Rosters will read if volunteers are eligible or not, and there is a roster approval process available. This integration into a single system, and recording all information into one database, does away with any need for cross referencing and/or cross checking against different databases. What a time saver!!
Are background checks sent in batches?
NO. Background checks are submitted in real time; immediately when a volunteer registers.
What is the turnaround time on results?
Results are returned within minutes after submission for “clear” records, meaning the social security number was verified against the person’s name and date of birth and no matching criminal records were found. This is the case 96% of the time. Results that require attention by either LexisNexis/ChoicePoint® or you as an administrator could take 5-7 days. This is only the case 4% of the time. The delay is to assure accuracy and avoid any false positives or negatives.
How does a volunteer know if he/she is eligible?
96% of the background checks submitted get auto adjudicated as eligible (social security number verification passed, the background check came back clear and there were no self admissions). In these cases there is no intervention required by an administrator and the volunteer receives a system generated email stating their eligibility. Cases that require your intervention require personal contact with the volunteer and appropriate documentation. The KidSafePlus system documents your activity on each case, and provides the paper trail to prove you are being FCRA compliant.
What does "FCRA Compliant" mean?
The Federal government has a set of laws called the Fair Credit Reporting Act, that are designed to protect consumers from negative information that may exist in their credit history, since credit history can be inaccurate. The laws lay out a set of procedures that organizations dealing with credit / personal history must adhere to. Our system helps assure you are doing the proper things. No credit histories are ever run on volunteers.
What types of searches does KidSafePlus offer through LexisNexis®?
Social Security Number Verification and National Criminal File search.
What databases are the background checks run against?
LexisNexis® has a National Criminal File (including all 50 states) with 220,000 convictions, built from 150 data feeds, including:
- Sex and Violent Offender Registries
- Fugitive File and Government Watch List
- State and County criminal record repositories
- ChoicePoint proprietary criminal records
- Prison, parole, probation, and release files from state Departments of Corrections
- Administrative Office of Courts
What are the costs for KidSafePlus?
SportsSignup charges a per registration/background check fee – the fee varies depending on the the number of background checks run annually. There are no setup fees, no yearly or monthly fees, no e-mail fees, and no minimums.
Who pays for the service?
The system can be configured to charge your volunteers when they register (you can make payment options of credit card or check available), or we can bill your organization directly and not charge the volunteers.
Do we have control over what questions are asked upon filling out the application?
Yes. While we ask a standard set of questions, the system can be customized to make sure you capture all the information you need.
What if someone doesn't have a computer to register?
Paper registration forms can be provided, which would be sent to your organization’s office for data entry into the system.
Who has access to the private information and the tagged results?
Only people you deem and qualified users are provided with access to the private information and the background check results.
Who makes the determination of eligibility?
Your organization is presented with information about the volunteer. You can then decide, based on your organization’s criteria, if the volunteer is eligible or not.
Who owns the data?
You do as the organization. Neither SportsSignup nor LexisNexis® can sell, distribute or share any data including email addresses.
How quickly can we get up and running?
We can set up your system and have you running background checks within 5-7 business days.
What if I’m unhappy with the SportsSignup system?
We are so confident you will be happy with our system and support; we do not lock you into any time commitment. If you are not satisfied with us, just stop, export your data and you’re done.
